Many accidents are the result of people tripping on pavements which have been left in a poor condition by the local council.

For these claims to succeed, we must prove two things:

• That the hazard you tripped over was large enough to count as being dangerous.

• That the council should have been aware of the hazard by having a suitable system of inspection in place.

You can help us at the outset by providing photographs of the scene of the accident. If at all possible, the photograph should show how big the hazard is. This could be achieved by placing a ruler or a coin next to the hazard.

Once you have provided us with details of the accident, we will write to the council explaining why we hold them to blame for your injuries. They then have three months in which to investigate the accident. Within this period, they will reply to us to say whether or not they accept liability.

If the council deny they are to blame for the accident, we will review all the evidence, and advise you with regard to whether or not we think your case has a good chance of succeeding.

If we do think your case has a good chance of succeeding, we will take a detailed Witness Statement from you, and then look to issuing court proceedings as soon as possible.

We will obtain medical evidence about your injuries. We will also obtain whatever documentary evidence is needed to prove your other losses – for example, Loss of Earnings, or the cost of treatment.